MTN, a Special kinda stupid...

MTN has been robbing me blind since I joined them last year. I have been posting on Hello Peter, however they respond once and then ignore you. So I emailed their customer service. I got this response: Thank you for emailing Customer Care.

For security purposes kindly fill in the details below in order for us to assist with your query.

MTN PIN

ID

Address

Bank Name/ or Type of account

E-mail address/ work telephone number

Kind Regards, Gladys Nakedi Customer Services MTN SA. Suffice to say, I respond to the email. I don't have a PIN, but app**** all other details. NO response. I then send them a copy of the contract. I got this response: Thank you for emailing Customer Care.

To process the request and for security reasons, please confirm the following:-

I.D Number: MTN Pin: Address: Work Telephone Number: Bank Name: Kind Regards, Jabu Shabalala Customer Services MTN SA.

Ref No. MTN Documents - ****5861 [# ********** 3].

Is the wheel turning but the hamster gone on holiday?