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Richard B

1 reviews | Active since Nov 2015

23 Apr 2016, 14:51

MTN - a sick sick company

I am so sick of MTN. I know i am going to have the same problem next month. I have received no statements at all. What else are you lieing about. I am tired of begging. I don't want to call you again and again. You tried to ***** from me by signing me up for extra services that i did not want. Now I am getting *****ed again and again and again. I don't want this lousy service. You don't even bother to let me know when you discontinue my service because you just don't care. You think it will be funny if i have a medical emergency and am trying to call someone - but don't have service. You will probably be sitting back laughing and laughing, thinking of all the little people you are *****ing. You are a sick sick company!

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Replies (1)
MTN South Africa
MTN South Africa's reply03 May 2016, 07:56
Official

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that your number is active and it is currently in use. A request has been logged with technical support for your account to be resent, REQ:***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,

Ayanda

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