LM
Linnert M

1 reviews | Active since Dec 2014

21 Dec 2016, 21:49

MTN a *******.

<p>On the 21st Dec 2016, i bought the R40 uncapprd data bundles and the time was 21:30 and did not even surf the internet after purchasing the data as i was busy with a shopping list. I was shocked as hell to recieve an sms at 21:35 saying i have used more that the fair usage of internet and now my interntlet will be slower. How is this possible when i have only loaded the data and have not gone to the internet? This is **** i want my data back!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Jan 2017, 10:38
Official

Good day

Thank you for your post

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please kindly contact 809 as this is a business contract and they will be able to assist you further.

Regards

Angela

REQ:***

Best regards,