MTN a *******
<p>Hi</p> <p> </p> <p>I upgraded my contract on MTN at Pretoria Standard Bank Centre and the device i took required me to upgrade my sim to MTN lte which will be compatible to the new device. To my surprise in order to get a new sim I have to pay R137 of which i do not understand what is it for? </p> <p> </p> <p>I think it is fair if one upgrades the contract they are entitled to the recent sim cards for free, unlike paying the R137 required by MTN which is totally a *******. I have the device on me but my question is should i use this device without a sim card?</p> <p> </p> <p>Can MTN please provide me with a free sim card for a sim swap which i believe it is the right thing to do.</p>
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MTN South Africa's replyOfficial
12 Jan 2017, 17:42Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply12 Jan 2017, 17:42
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,