WB
Wynand B

1 reviews | Active since May 2018

29 Aug 2019, 11:47

MTN a money *****ing lying company.

What a *****ing useless company. I cancelled my Cellphone contracts because I can not have debt on my name anymore, so they sold me a MONTH TO MONTH data package. Now that I am trying to cancel this they saying it was sold to me as a 24 month contract. I have been asking for more than 2 weeks now for the call recording but they refuse to give it to me. Always a story and their managers is "always in meetings.... They are *****ing my money and refuse provide me with call recording because they know I am right but have no way to prove it.

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Sept 2019, 08:24
Official
Good day Wynand

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. Please note I tried to call you, unfortunately there was no answer.
As per our retentions department the recording has been sent to the store for you to listen to. We hope all is in order.

Warm regards,Mazwi ZumaComplaints Analyst