MTN: A Gross Act Of Negligence

I have had it with the lack of care MTN provides their respected, long-standing clients. I have been with MTN for over 15 years, have given them plenty of hard-earned cash and the few times I have asked for assistance...they are no where to be found. This excuse of CO-19 being a reason to not pick up the phone is not relevant to a business who is not badly affected by the pandemic. I waited on the phone for 20min and had no-one answer. This is after I cancelled my contract over a month ago, and I am still receiving bills, plus never got any email confirmations that my account was in fact closed successfully. This is my statement to MTN, that you will no longer get my money for a closed account, nor will i or my business ever do business with you again. Get your act together or do us all a favour and shut down, but don't give a bad act whilst *****ing money from fellow South Africans. Your brand is tarnished.