1 reviews | Active since Jan 2017
MTN a ********** paradise !
<p>Have been struggling with MTN on a closed cellphone contract for months, got blacklisted while ********** still continue to use my number - No responses received - I NEED THE MD on this one ! When you get handed over - MTN cannot tell you why ?,... Totally NOT impressed !!!! and there's so much more, I'm too sick and tired to talk about the rest,...</p>
Good day Alexandra
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we require a sworn affidavit, certified copy ID and a case number in order for our ***** department to investigate the matter. Should you wish to see a copy of the ********** contract, please supply a section 205 subpoena as per policy and audit processes.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day Alexandra
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we require a sworn affidavit, certified copy ID and a case number in order for our ***** department to investigate the matter. Should you wish to see a copy of the ********** contract, please supply a section 205 subpoena as per policy and audit processes.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***