MTN a *****
<p>I have been buying airtime endlessly for the past 2-3 months and I never get to use it. I recharge and always make about 1 or 3 calls aftet recharging and my calls are never ever more that 2mintues yet my airtime balance at the end is always R0.00 after. I don't know what's with MTN lately but whatever it is it's ****ing the network. And I asked a few people if they also experience this and guess what, the answer is YES! Just like now, I recharged yesterday in the late afternoon and made a mintue call and my airtime is R0.00 again. MTN is ****ing us. MTN the silent ****er. </p>
Good morning Jessica,
Thank you for bringing this matter to our attention, please accept our apologies for the lapse in service.
Have you tried any of our other Prepaid plans to verify which plan would be able to suit your needs best?
You can view our alternative prepaid plan here https://goo.gl/5rZHw2 whereby you can select a plan that will be able to cater for your needs accordingly.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Best regards,
Good morning Jessica,
Thank you for bringing this matter to our attention, please accept our apologies for the lapse in service.
Have you tried any of our other Prepaid plans to verify which plan would be able to suit your needs best?
You can view our alternative prepaid plan here https://goo.gl/5rZHw2 whereby you can select a plan that will be able to cater for your needs accordingly.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Our customer service touch points have been restructured and the best consultants have been allocated to handle our social site as to provide the best possible service.
Best regards,
Kind Regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Kind Regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,