1 reviews | Active since Nov 2009
MTN, A failure of a company
<p>I upgraded my contracts and MTN messed them up. They switched the contracts and they have ****** all my rolled over money from my contracts. I have a reference number from them, ********** 92. I spoke to the rudest supervisor who hung up on me(THATO). His boss won't be in till the 3rd Jan and nobody is standing in for him. This from the brand of the year. It cannot take them more than a week to resolve this?</p>
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Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
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Siphumezo
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Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***