EP
Earl P

1 reviews | Active since Jul 2019

11 May 2022, 03:03

MTN a failing Corporate Bussiness with no Customer Service Values or Integrity!!!

MTN😡🤬 trying to get assistance to Request your Company Tax Invoices at MTN on any platform available in the modern day such as customer service bussiness email, calling(nightmare),changing your details via OTP as per their MTN request to allow you access & via MTN App is non existent.The most frustrating exercise on top of that is MTN had your details captured incorrect (an email adress incorrectly captured where your TAX INVOICES should be emailed to after you have done all changes and still have your email address incorrect is one hellavue NIGHTMARE ON MTN STREET).This incompetence has prevented my business from receiving or having access to important bussiness documents such as TAX INVOICES which impacts your business & has become the most frustrating bussiness experience in dealing with a corporate company to assist you ever..WHAT A CATASTROPHIC NIGHTMARE MTN has become after trying for months continuiosly to obtain your documents customer service has just become non existent.MTN your service match your level of incompetence on all platforms available to customers. I will definately not recommend MTN to any Bussiness or Private individual even though my general perception to the Telecoms Industry is a low overall. MTN you really a disappointing, awfull & frustrating bussiness to deal with may you choke on your attitude for having a non existent level of customer service.

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