MTN a bad contract provider
<p>In Jan this year I paid(R718 and e-mail it) this was for early termination fee.</p> <p>Then I received a phone call to say all is good. I started to bay pre paid.</p> <p>Now I found that MTN is still subtracting from my husbands account and that my contract is still active.</p> <p>I wrote e-mails to the retention department and the person who talked to me in Jan, but thy do not reply. </p> <p>I lost clse to R4000 because of this.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our records show that your number was migrated to prepaid on the 21/10/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that our records show that your number was migrated to prepaid on the 21/10/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,