S
Simoné

1 reviews | Active since Feb 2023

23 Nov 2023, 09:45

MTN

We are currently experiencing the worst service from MTN ever possible. Trying to upgrade for 3 months now with no luck. They log ticket after ticket after ticket but no issue gets resolved. They don't call to give you feedback or tell you what the prosses is going to be to sort out the issues on they system. If you don't call you hear nothing from them, all you know is a ticket is logged or they will ask the supervisor. Then all of a sudden something according to them wrong at the bureau. I contacted the bureau, and nothing is wrong. After letting them know I have reports and spoke to the bureau they advised us to go to another service provider. Highly upset and disappointed with MTN.

0
Replies (0)