1 reviews | Active since Nov 2020
MTN
Last month I called MTN regarding my suspended line and I was transferred to legal department where I made an arrangement to pay R300 every month. Last month I paid the R300 and everything was fine. Today when I wake up my line is suspended again and I paid R300 yesterday. When I contact MTN again today I’m told that I need to call every month to make a new arrangement which was new to me. Now I’m being told that R300 is not enough for an arrangement, I need to pay 50%. How do you choose for me how much to pay while I did explain to them that I was made redundant at work. It’s not fair of MTN and inhuman of them. They staff always think they are above everyone else and they are very rude. They don’t take they customers serious. I’m very disappointed
