MTN
<p>Hi I bough a I pads for my daughter and son at pep store Northgate within two weeks the charging system had failed I returned them and asked for a refund they said they can give me one they will take the phones in for repairs it's been three months waiting I'm so heart broken I feel cheated as a consumer and taken for a ride.</p>
Thank you for your post,
We acknowledge the receipt of tour complaint and apologise for the inconvenience experienced.
Kindly provide us with the job card number or Imei number for us to investigate and follow up on your behalf.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,
Thank you for your post,
We acknowledge the receipt of tour complaint and apologise for the inconvenience experienced.
Kindly provide us with the job card number or Imei number for us to investigate and follow up on your behalf.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,