1 reviews | Active since Feb 2015
Mtn ****
<p>This is a continuous problem with my mtn pre payed.I have evicint airtime on my phone just to be told I have gone out of airtime when I phone.This happens every time a really need to phone.I then have to to phone mtn helpdesk and wait for long periods just for them to reset something!I am going to change to vodacom as this is just not on!</p>
Thank you for your post.
We acknowledge the receipt of your complaint.
Kindly receive our sincere apologies for the inconvenience caused,as per our telephone conversation we are glad to hear that it is now working perfect and we have refreshed your number on the network.
Should you experience a problem do not hesitate to write to us will gladly resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,
Thank you for your post.
We acknowledge the receipt of your complaint.
Kindly receive our sincere apologies for the inconvenience caused,as per our telephone conversation we are glad to hear that it is now working perfect and we have refreshed your number on the network.
Should you experience a problem do not hesitate to write to us will gladly resolve your problem accordingly.
regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,