MTN

<p>Dear MTN!!</p> <p><br />Good Morning! Oh well not such a Good Morning for me! and now i will make your morning bad too!</p> <p><br />I'm highly upset with MTN. I am done being nice to you people all you people do is F*ck your customers over.</p> <p><br />I want each and every person to read this and i want everyone to know what a bad service provider you are!. You will not get away with this. </p> <p><br />We all know that insurance does not come cheap with a cell phone!</p> <p><br />I've contacted you people numerous times but still you have not sorted my **** out up until today.</p> <p><br />I've app**** for insurance 27th of October 2016 and to my knowledge and evidence it was only approved on 24th of April 2017 which entitles my first debit order to run End May 2017.</p> <p><br />I was informed by Rene Du Plessis on the 11th of February 2017 that there are 5 active policies on my device which is ridiculous because i have only app**** for once policy.</p> <p><br />Now you people debited my account for 5 policies End of June month which is not what i app**** for and now again you want to debit my account coming end July for another 5 policies.</p> <p><br />You need to rectify this problem on your side because this is not what i signed up for or app**** for you. Ive been emailing and phoning mtn to have this matter sorted out but yet non of your conultants even got back to me. All i get back is "i will escalate tyour query" Are you telling me that you've been escalating my query since the first time i phoned you?? </p> <p><br />This is blady Ridiculous, you people need to get your **** in order because i will not be liable for an extra 4 policies on my device which i have not app**** for and now you want to just run debit orders on my bank account with out even informing me of anything.</p> <p><br />From the get go i was not even aware of this 5 active policies I had to phone in to find out what is happening on my account. It has not shown any means of insurance on my statements or invoices since 27th of October 2016 I will not be held responsible for a mistake that was made on your side.<br /> None of your consultants even phoned me to inform me about this.<br /><br /></p> <p> When i Spoke to Rene she was the one who said that this is not right and she will escalate it.She is probably still busy escalating it because i have still not gotten any feedback from her.<br /> </p> <p> </p> <p> </p> <p> This is utterly disgusting service from MTN and it is not the first time im experiencing it. Just know that i will take this matter further and you will be hearing from my attorney, this is pure ****. MTN is the worlds most worst network ever and to top it all off you want to just debit my account! <br /> You people are greedy for Cash and Sale but as soon as there is a complaint you dont know how to deal with it! <br />this is uncalled for. And i will be posting this on Hello Peter as well as this is not the first time im emailing you people.</p> <p> </p> <p>GET MY STUFF SORTED OUT AS SOON AS POSSIBLE AGAIN I WILL NOT BE HELD RESPONSIBLE FOR THOSE 4 EXTRA POLICIES ON MY DEVICE </p>