Mtn
<p>I have lodged a complaint at your store, opened a case with the police and still I have not heard from you or heard any feedback. </p> <p>You *****ently open account using my identity and find nothing wrong getting to the bottom of this. </p> <p>So disappointing</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we were unable to find the ID no: *** added to this post on our Billing System and as a result we were unable to access the ********** account in question. Please forward us with the correct ID number by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
MTN Complaints Management
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we were unable to find the ID no: *** added to this post on our Billing System and as a result we were unable to access the ********** account in question. Please forward us with the correct ID number by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
MTN Complaints Management
Best regards,
***.
***.