1 reviews | Active since Dec 2013
MTN
<p>MTN service is really Bad, 10 weeks ago I complained that I had NO SERVICE/RECEPTION on my cell phone. Reg No for no coverage is # ********** 7.</p> <p>I have phone every day regarding this with NO resolution to date</p> <p>I have even tried to convert to PAYASUGO, but have been passed from pillar to post, still with no success.</p> <p>MTN have confirmed that there is a issue in the forways area (BTW NO ONE HAS SERVICE AT CEDAR LOFTS WHERE I LIVE)</p> <p>I Have now purchased a new cell cotrcat with another provider and I WORKS LIKE A DREAM, but I am paying MTN for a Service that I am not getting. </p> <p>MTN Say that I cannot cancell as I am still in the contract period, BUT HOW CAN THEY EXPECT BE TO PAY FOR A CONTRACT THAT THEY ARE NOT FULFILLING.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,