MTN

<p>I am very disappointed with the service I received from mtn service provider i recently upgrade my contract phone to a laptop 2 weeks after that the charger stoped working,I went to Mtn Northgate I was advised to either call the Contact centre to come and schedule a pick up or mybe just go to the Repair Centre in Midrand so the following Monday I sent through an e-mail advising Mtn of my issue I did not receive any communication so then that same week I went through to the Repair centre and therte I was advised that I should call and log it myself and that Mtn Northgate should have logged the request for me and they are unable to do so ,I was given the number to log my query ,so I sent a follow up e-mail to the one I had sent they advised me that they do not do pick up I must go to an MTN branded store and they can be able to book the package for me as they do not do pick ups .</p> <p> </p> <p>I am very disappointed with this service being sent from one point to another its my time that is being wasted .</p>