DM
Delvero M
1 reviews | Active since Dec 2016
17 Jan 2017, 16:25
MTN
<p>FED UP still i have not heard from MTN yet 22 December my review was viewed and responded to by Mike. My next payment is due on the 20 January and if i dont pay although i have not received the cell phone according to my contract, they will disconnect.</p>
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MTN South Africa's replyOfficial
26 Jan 2017, 23:31Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we have got a feedback from our channel queries that your package was returned back,however we have sent an urgent request for them to contact and resolve the problem accordingly.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply26 Jan 2017, 23:31
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we have got a feedback from our channel queries that your package was returned back,however we have sent an urgent request for them to contact and resolve the problem accordingly.
warm regards
mike
REQ:***
Best regards,