LK
Laurence K

1 reviews | Active since Jan 2017

13 Jan 2017, 07:54

MTN

<p>I went to MTN for a upgrade on my contract because it was due. To found out it has been done in Middelburg at there shop. So I had to go to the police to do a affedavid and sertifi a copy of my id and when back so they log te ***** and told me 3days to a week than was on the 9th Des 16 nothing happened so I when back on the 3rd January to log the ***** again.The ***** in Middelburg must have been inside job the contract is for a S3 Sumsung now I am paying for that higher contract as well.I live in Boksburg and is a victim of ***** it's a clear case.So how dragging there feet.PLEASE HELP!!!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Jan 2017, 16:16
Official

Good day Laurence

Thank you for your post.

Please kindly be advised that a REQ:*** has been forwarded to the ***** department they will be in contact with you.

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Regards

Angela

REQ:***

Best regards,