1 reviews | Active since Jan 2017
Mtn
<p>28th November 2016 , CYBER MONDAY.</p> <p>up until this very date. I have not been provisioned with my data or minutes. MTN gives me the run around. I've been promised to be called back by management, weeks has past, more then a month actually, still no feedback or joy with these jokers. Terrible service . Very unhappy and disappointed client. </p> <p> </p>
Good day
Thank you for your post
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
Please be advised that we have logged a request with the following ref number REQ:*** the bundle will be loaded for you.
Regards
Angela
REQ:***
Best regards,
Good day
Thank you for your post
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
Please be advised that we have logged a request with the following ref number REQ:*** the bundle will be loaded for you.
Regards
Angela
REQ:***
Best regards,