Mtn
<p>I have a problem with MTN. I ported to other service provide 24hrs ago till now they dont want to release my number. I have been complaining about their service even here on the site. Noe they dont want me to leave their network which means i must tolarate their poor services. I will also report to ombusdman</p>
Good afternoon Mthoko
Thank you for your post.
We understand the frustration you have faced in your attempt to obtain results and answers. We apologize for any inconveniences caused. The matter has been escalated to our Mobile Number Portability Port Support Team to contact you with a way forward.
You may indeed enquire as well on the investigation by contacting our Port Support Team and providing the reference number that you have been allocated. Port Support Team hours are Monday to Friday, 08:00 to 17:00 and Saturday 09:00 to 13:00. You can contact them on ***.
Our sincere apologies for the delays.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***
MNP Ref ***2 .
Best regards,
Good afternoon Mthoko
Thank you for your post.
We understand the frustration you have faced in your attempt to obtain results and answers. We apologize for any inconveniences caused. The matter has been escalated to our Mobile Number Portability Port Support Team to contact you with a way forward.
You may indeed enquire as well on the investigation by contacting our Port Support Team and providing the reference number that you have been allocated. Port Support Team hours are Monday to Friday, 08:00 to 17:00 and Saturday 09:00 to 13:00. You can contact them on ***.
Our sincere apologies for the delays.
We look forward to improving on our service delivery to you going forward.
Regards
Yahya
REQ:***
MNP Ref ***2 .
Best regards,