Mtn

<p>I would like to lay a complain to your repairs department .I took my phone for repairs on the 21st of September 2016 at the MTN retail store for repairs and after 7 days I got quotation which I agreed to pay but surprisenly when I did a follow on the 6th of October I was told that my phone has been returned to store reason being that my phone being beyond repairs. I find this unacceptable because my contract states that my phone is still under warranty and I am still paying for the phone. I was willing to pay for some damages because they were physical one( cracked screen and back cover).I was using my phone with the cracked situation until the camera and earphones dock stopped working.now I am being told that any physical damage voids away my warranty. so do u think will I upgrade my contract with mtn on February 2017? I don't think so </p>