1 reviews | Active since Aug 2016

20 Oct 2016, 18:10

Mtn

<p>I have 2 contracts at mtn </p> <p>Since I have upgraded my first contrac (13 February 2016) they charge me extra on my contract upgraded seced contrak they charge me also extr. On that contrak Alicia Van der merwe fone me on 29 August 2016 tell me everything is sordet out and on 10 October 2016 they suspend my lines and tell me I ou them R3118.81 so I am fadup whife MTN not doing there job's but I must pay for NO SERVICE can some one please help me assist white mtn</p>

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Replies (3)
MTN South Africa
MTN South Africa's reply21 Oct 2016, 08:44
Official

Good day Tjaart Swart,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note, according to our records your account has been rectified and credited with an amount of R1.133.56.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Bronwyn

REQ:***

Best regards,

's update21 Oct 2016, 10:16
Reviewer Update

Jul se dit al vir 8 maande lank is siek en sad vir jul

's update21 Oct 2016, 10:21
Reviewer Update

Vandat by mtn self is besteel en belief jul my Nashwa was al my goed reg vir jare