Mtn
<p>i reported my phone lost and mtn blacklisted the phone today which is 201016. I managed to find my phone and had too do a sim swap on Saturday.No mtn has once again has blacklisted anbd me not able to receive phone calls.</p> <p>i am now really upset with this service received.i cant receive calls because the have blocked my phone.I explained to the Mtn store in parow that i have found my phone.Why would you blacklist my phone today</p>
Good day Ricardo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly email an affidavit with the copy of the ID and proof of purchase to ***. The affidavit need to state that you misplaced/lost the handset and now it has been found and must have the IMEI number, cell phone number that was used when the handset was lost and alternative contact number,
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Good day Ricardo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly email an affidavit with the copy of the ID and proof of purchase to ***. The affidavit need to state that you misplaced/lost the handset and now it has been found and must have the IMEI number, cell phone number that was used when the handset was lost and alternative contact number,
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,