mtn
<p>hi on the 29.08.2016 I have upgrate to get me n samsung smart fhd led tv48 inc + sh@relink y858 thy have deliverd the sh@relink bud no tv every time I call mtn direct there is a always a difrente story the lates whas thy where not sepose to do deals for tv any more from april bud I have done the deal in jully and the cosultant did not in foem me that is not awalibly any more thy only looking for commision and boger the rest I am with mtn for the past 15 years bus it looks I needed to get me self a nother network there is no customer sevices I have sent an email the call sentre also sent an email bud no vail nothing is happening at mtn I am very disappointed in the behavior off mtn </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of MTN direct division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of MTN direct division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,