1 reviews | Active since Mar 2013

01 Sept 2016, 16:09

Mtn

<p>Mtn has introduced this nonsense of reserved airtime. Every time u buy an airtime part of it goes to reserved for data as to why i dont know. Now the problem is my phone button is loose now because of this restart every time they take your airtime. Who is going to fix our phone because we keep switching the phones on and off to recover our airtimes. They must change this idea or i will port my number to another service provide</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Sept 2016, 10:33
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes

Please be advised that the enhancement has been developed to indicate to you about the previous internet applications sessions that have been left running. As remedy, please minimize the number of applications running , turn the flight mode off and on again or reboot the device.

Thank you for bringing this matter to our attention.

Regards

Nompumelelo

REQ : **********

Best regards,