MTN
<p>I got a problem with MTN I was owing them and I didnt knw, the day I knew about it it was on the 02/08/2016 I did pay them same day I knew about this matter, since then ive been waitting for 21 working days from compuscan I did call them today on the 24/08/2016 they say its still processing after such long time of waiting for them to remove my name pls my life its stucked I cant wait for so long, please would u make follow ups for me cos I cant wait any longer they must remove my name pls help me.</p>
Good Day Thapelo Lukhele
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Thapelo Lukhele
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********