MTN
<p>Just imaging MTN has a never to hand me over to their lawyers without any notice and once the account has been paid in full the Lawyers have the nerve to tell you they have a different balance. I am very angry. This is totally not on at all. Just to think i am with MTN for 10 years. Then the lawyer tell me i should pay a R50 to avoid calls from them and that their will be an outstanding balance that i have to pay. </p>
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MTN South Africa's replyOfficial
19 Jul 2016, 19:17Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matter to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply19 Jul 2016, 19:17
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matter to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
's updateReviewer Update
20 Jul 2016, 04:44Thank you for your response.
Like i said to the Laywer sorry cost the customers alot of money. Sorry does not affect MTN and the lawyers any thing.
Customers have to pay the brunt of sorry.
So i would like to see What MTN would do to pay back the sorry.
Regards
Taryn
's update20 Jul 2016, 04:44
Reviewer Update
Thank you for your response.
Like i said to the Laywer sorry cost the customers alot of money. Sorry does not affect MTN and the lawyers any thing.
Customers have to pay the brunt of sorry.
So i would like to see What MTN would do to pay back the sorry.
Regards
Taryn