MTN
<p>My mother had her contract with autopage cellular and when it was moved over to MTN she decided to have the contract expire.</p> <p>The contract expired the middle of March 2016 and she was moved over to pay as you go.</p> <p>Sufficient notice was given that the contract was not to be renewed, the first of may we noticed that an amount was being debited of her account again without prior approval or notification.</p> <p>We reversed the debit order and sent an enquiry to MTN.</p> <p>The response was a useless automated reply about calling customer service to resolve the issue, again we got a notification that the debit order would go throuh on the first of june again, decided to visit MTN centurion mall, got told we where handed over to the legal department and they cant help us.</p> <p>To date we have received no invoice or justification to the debit order.</p> <p> </p> <p>Please avoid MTN at all cost, from what I have read, I am not the only one to have received this kind of terrible service.</p> <p> </p> <p> </p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the account holders MTN contract cell number or account number so that we can access the account and attend to the matter.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with the account holders MTN contract cell number or account number so that we can access the account and attend to the matter.
Regards
Nompumelelo
REQ:***
Best regards,
