yY
yamkela Y
1 reviews | Active since Aug 2015
13 Aug 2015, 17:23
mtn
It is impossible to contact mtn insurance call centre, holding for up to 2 hours Of holding then i just can not hold no more or i get cut off, my last email ref was \***5"Cell ***\"" \""please help me to get my claim finalised with mtn insurance<br> Thank you<br> Maleka<br> ***<br> """
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
01 Sept 2015, 11:47Hello yamkela084,
Thank you for the post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Our records indicate the claim has been processed and approved. Your claim reference number is: 444624 and there is an excess fee of R350 payable at the MTN store when doing the claim.
We would like to thank you for your patronage and continued support as a subscriber and trust that your stay with MTN will be an Awesome one.
Warm regards,
Willem
REQ:***
Thank you for the post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Our records indicate the claim has been processed and approved. Your claim reference number is: 444624 and there is an excess fee of R350 payable at the MTN store when doing the claim.
We would like to thank you for your patronage and continued support as a subscriber and trust that your stay with MTN will be an Awesome one.
Warm regards,
Willem
REQ:***
Best regards,
MTN South Africa's reply01 Sept 2015, 11:47
Official
Hello yamkela084,
Thank you for the post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Our records indicate the claim has been processed and approved. Your claim reference number is: 444624 and there is an excess fee of R350 payable at the MTN store when doing the claim.
We would like to thank you for your patronage and continued support as a subscriber and trust that your stay with MTN will be an Awesome one.
Warm regards,
Willem
REQ:***
Thank you for the post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Our records indicate the claim has been processed and approved. Your claim reference number is: 444624 and there is an excess fee of R350 payable at the MTN store when doing the claim.
We would like to thank you for your patronage and continued support as a subscriber and trust that your stay with MTN will be an Awesome one.
Warm regards,
Willem
REQ:***
Best regards,