sC
sharon C
1 reviews | Active since Jul 2015
16 Jul 2015, 10:34
mtn
Had a contract of R290.49 per month went for a upgrage on the contract the first few months the account was uner R500.00 which was fine then all of a sudden the account went over R1000.00 per month phoned MTN to stop it and was sent a Migration Application which was completed in February this year have had no feed back but the account have just gone up monthly for the past two monbths ending with accounts of R3 900.00 plus. NO FEED BACK NO HELP.
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MTN South Africa's replyOfficial
03 Aug 2015, 10:38Hello sharon125,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please resend us migration copies in order for us to have the package migrated to:*** and quote the below reference number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please resend us migration copies in order for us to have the package migrated to:*** and quote the below reference number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 10:38
Official
Hello sharon125,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please resend us migration copies in order for us to have the package migrated to:*** and quote the below reference number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, please resend us migration copies in order for us to have the package migrated to:*** and quote the below reference number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Best regards
Mantoa
REQ:***
Best regards,