MK
Mabel K
1 reviews | Active since Jun 2013
19 Jun 2015, 11:06
MTN
Good Day,<br> <br> Im so very dissapointed about MTN service and i just feel its time now to port to other Sevice Provider that are willing to work with Poeple. My concern is that everytime when i recharge airtime or data it Disappeared and when i called them they told me that i have downloded this is so frustrating cause now i dont load airtime or a data
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Replies (1)
MTN South Africa's replyOfficial
23 Jun 2015, 15:36Hello Mabelk,
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration caused.
Our records show that the data charges are legitimate. To prevent data charges with you not being aware please ensure that you log off on all data sessions when done. Also deactivate automatic updates on your handset.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Senzo
REQ:***
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration caused.
Our records show that the data charges are legitimate. To prevent data charges with you not being aware please ensure that you log off on all data sessions when done. Also deactivate automatic updates on your handset.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Senzo
REQ:***
Best regards,
MTN South Africa's reply23 Jun 2015, 15:36
Official
Hello Mabelk,
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration caused.
Our records show that the data charges are legitimate. To prevent data charges with you not being aware please ensure that you log off on all data sessions when done. Also deactivate automatic updates on your handset.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Senzo
REQ:***
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration caused.
Our records show that the data charges are legitimate. To prevent data charges with you not being aware please ensure that you log off on all data sessions when done. Also deactivate automatic updates on your handset.
We trust that the above mentioned is beneficial to you. Please feel free to contact us should you require additional information.
Regards
Senzo
REQ:***
Best regards,