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MTN South Africa's replyOfficial
29 Jun 2015, 15:56Hello silo99,
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has already been escalated to the Business Unit department for urgent attention and to contact you directly with feedback and a way forward. Please be advised that MTN is undergoing an Industrial Action that has been the cause of our disrupted services creating a backlog . I would like to extend my sincere apologies.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has already been escalated to the Business Unit department for urgent attention and to contact you directly with feedback and a way forward. Please be advised that MTN is undergoing an Industrial Action that has been the cause of our disrupted services creating a backlog . I would like to extend my sincere apologies.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
MTN South Africa's reply29 Jun 2015, 15:56
Official
Hello silo99,
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has already been escalated to the Business Unit department for urgent attention and to contact you directly with feedback and a way forward. Please be advised that MTN is undergoing an Industrial Action that has been the cause of our disrupted services creating a backlog . I would like to extend my sincere apologies.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has already been escalated to the Business Unit department for urgent attention and to contact you directly with feedback and a way forward. Please be advised that MTN is undergoing an Industrial Action that has been the cause of our disrupted services creating a backlog . I would like to extend my sincere apologies.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,