MTN

I'm an MTN customer and took three (3) numbers on contract with them, I went there to renew my contract with MTN at Atterbury on May 2015 taking a Samsung A5 phone on *** number which is the main number and a lady by the name of Esther was the one helping me. To my surprise the contract was renewed on the other number which is ***, I reported the matter to them as I could not use my phone anymore. They promise to fix the problem for me and I assume they did as I was able to use my new phone. During month end, I was surprise with the amount which MTN deducted from my account which was R1047.97 instead of R569. I called them to find out what was going on, and spoke to the same Esther who helped me with the renewal of my contract. She told me there's nothing she can do as the people who can help me they are on strike, in that manner I should wait for the strike to end.<br> <br> I went to the bank to reverse the payment and stop MTN to debit from my account as I was afraid MTN will deduct the same amount again. I also went to MTN Menlyn to try and find out what was going on and try to pay them manually, and I was told that the *** number that MTN Atterbury