MTN

I called the from they month of October 2022 to cancelled the contract that was ending 12 of October 2022. they told me to serve 30 days notice. again on the 10th November 2022 i called again they told me to serve another 30 days noticed , i called them via MTN number for my colleague. After the call i send them email asking for the cancellation of the contract via customer care and Retention as are the one dealing with cancellation of contract this this i wanted to keep the email as record because they always tell me to save 30days notice. on the 15th of December they deducted the money again and because of being angry i reversed the money back to my account. After they send me email responding to the email i send on the 10th November 2022 to say the can not cancel the contract because i am owing them. I went to MTN Store to paid the amount of money that was reversed on the 15 december 2022. and send them the receipts and request again the cancellation which i only receive the automatic respond. on the 15th January 2023 the deducted the money again. after i did make a call direct to head office, but they told me they transferring me to customer care department, Customer care department transferred me to Retention when they told me they save other 30 days noticed until 15 February 2023. Please assist me i have paying for four(4) months while the contract is expired and while i was calling requesting for cancelation. please assist me i need my money back for the months that they deducted my money.

Thank you Mathebula Nkhensani *** ***