MTN

1. On 4 August 2026 I upgrade my phone online with MTN. 2. On 11 August 2026 the courier RTT arrived with my phone, but their biometric device failed to take my thumb prints. 3. Courier company left with my phone and told me that MTN will contact me to arrange manual delivery. 4. After a week I phoned MTN customer care, just to hear they are sorry or that my phone was already delivered. 5. When I track my phone on the courier Trackingno it shows that my phone was returned to sender. 6. After 8 phone calls to MTN customer service all that they tell me is don’t worry, sorry and we will sort it out. 7. Up untill now nowbody was able to give me an answer.