MTN

It's been several months trying to get MTN to fix my issue they finally reached out the only thing I got was "apologies for the inconvenience" this people ruined my credit score now it's back and fourth on emails they do not want to give me the recording of when I called and spoke to their agent who they trained in the retentions department who gave incorrect information. Veronica is telling me that they will clear my name after a payment which payment exactly. MTN they are ****ming people and I have proof of email from them