SL
Sadiyya L

1 reviews | Active since Feb 2018

12 Apr 2020, 00:41

MTN

I have been trying to call on several occasions and although people are working from home, no one seems to answer any calls. Very *********.

I have been experiencing some problems with my service

I had purchased R200.00 airtime but I was recharged with R95.00 airtime

The next day I bought R15.00 airtime but was recharged with R10.50 airtime

Today I had purchased R60.00 airtime and it recharged me with R30.00 airtime

Immediately after that I had purchased another R20.00

Instead of having a total of R50.00 airtime, I had R25.00 airtime

It makes no sense because I had data every time I recharged and made no calls

MTN need to get back to me ASAP

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Replies (1)
SL
Sadiyya L's update17 Apr 2020, 10:09
Reviewer Update
It’s been 5 days since I have complained and no one got back to me yet. This is very poor service from MTN