MTN ****

MTN 5G Shesha – Payment Made, But No Service and No Accountability

This has been one of the most frustrating customer experiences I've ever had. We app**** online for the MTN 5G Shesha 600 package and made the full payment via MTN’s official website (mtn.co.za). Despite this, no one at MTN can locate the payment. We've spent hours calling various numbers, being passed around with no resolution.

What’s worse is that we have a payment reference issued by MTN — yet it means absolutely nothing to their support team. No one can explain what happened to the money or why the order hasn’t been processed. It feels like we’re being ****med by a major telecom provider.