LB
Leonie B
1 reviews | Active since Mar 2018
02 Apr 2020, 17:54
MTN
They have blocked my number for RICA. Explain to them please to unblock until after lockdown as i cant leave the house and the stores are closed. This after changing acc.to prepaid. Consider ive been with them for 16 years now they want RICA. It is a business cell so vitally urgent. I have sent 7 emails without success.
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Replies (1)
MTN South Africa's replyOfficial
02 Apr 2020, 23:15Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide the below information
Name and SurnameID numberAddress
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike
Thank you for taking time to raise your concerns with MTN.
Kindly provide the below information
Name and SurnameID numberAddress
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike
MTN South Africa's reply02 Apr 2020, 23:15
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide the below information
Name and SurnameID numberAddress
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike
Thank you for taking time to raise your concerns with MTN.
Kindly provide the below information
Name and SurnameID numberAddress
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike