MTN

After my complaint on the 30th of Dec I phoned mtn to ask why they are taking money from my account, the them claimed I have a contract with them, from the 9th of Nov when this all started I have not had airtime or anything from mtn and the very next day I suddenly had airtime and data and I told them that I do not have a contract and they request proof that I don't but they are supposed to know that I don't as they don't have any proof that I do! How can they give someone a contract with a emailed bank statement only, that was not even for a contract in the first place? I will open a case against the man I dealt with and mtn as no one has made any effort to solve this matter and I will make sure they cannot deduct money from my account again. And I will change my service provider and make it very public that the people and mtn rip people off and have the worst service ever!