MTN *****

MTN is busy with ***** and *****ing from their customers. My airtime package was discontinued during my contract period, and I was then moved over to the new package, which I had to pay a fee to be migrated to the new package. Apart from that, they also double charged me for the airtime : one charge for the month for the old package and then again for the same month for the new package. Then when the contract ended, and was given the required days of notice, they charged me for the package again for another month after the contract ended, even though my number was already moved over to pre-paid and ported to another network provider. Now they refuse to refund the applicable amounts. I have been mailing them back and though for more than a month. I have added their CEO and 3 of their directors to the mailing list Not even one of them or their office, bothered to respond. I wonder how many of their other customers were ****** from in this manner. I suggest all MTN customer go and check their invoices and statements for the period Nov 2025 and Dec 2025, that was also migrated to new packages. I have all the evidence and emails to proof a case of ***** and theft I am going to open an official case with the SAPS in this regard.