JA
Joseph A

1 reviews | Active since Feb 2016

17 Jan 2025, 23:24

MTN *****

*****ulant account opening affecting my credit score and I am unable to remove the debi check mandate off my account without confirmation or cancellation from MTN. It has been close to 4 months struggling and calling, spending hours on the phone trying to resolve this issue. I have been in contact with REWARDSCO, a company that is suppose to keep the service provider to account. This just seemed to have been making my efforts more complicated. Reference number after reference number, I feel on repeat and close to defeat. I am sick of this. If anyone is out there to assist me, and to make others aware of the big corporations and the ***** that goes unpunished, please help.I was upgrading an existing line , to another 24 month contract , which included 2 x Honor Lite Phones. I requested a 24month contract, I was promised a 24month contract. 1 month later after visiting the useless Westgate Mall MTN store, I was informed that I opened 2 x new x 36month contracts. I immediately proceeded with the ***** procedures at MTN'S online/phone disposal. It was found that the consultant was misleading in opening these contracts. This was a few months ago. I have since returned these devices but have still been debited off my banking account. I am unable to stop this debit order. I need help. ***. Joseph

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