MS
Martie S

1 reviews | Active since Jun 2023

20 Jun 2023, 18:58

MTN

MTN signal overall is very poor. After upgrading wi-fi recently, I experienced no connection at all and went to complain. After few hours of bad service I left with problem not being solved. I wrote e-mail to customer service to lodge complaint and requested information on cancelation fees as I want to cancle my MTN contract and all services currently under contract. All I received back was an acknowledgement of my complaint and they will look into it. No response up until now. I have to pay for something every month that I can't even use. After years of being a loyal customer I expected to be treated equally. MTN will never see me again after the cancelation is done. Whenever that may be.

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