Mtn

We went to MTN in Carnival the first time to add on a contract for a Nova 8i at first we get there and struggling for 30min to open a contract as we already have one with MTN. Then the lady that's busy helping us can't not help us with the new fone saying that the contract shows us as mtn employee.... So we left after them saying that they will try again the next day and fone us to let us know to pick up the fone. The whole of wensday no contact from mtn what so ever. So we went there again after work. Got there and they never even bothered to even try again. So we left it. On Friday we went and tried again, but this time Thabang helped us. He opened a new contact and we got the fone. Upon getting home setting up the fone and being so excited to finally have the fone to our disappointment it says no service emergency calls only so we foned mtn and asked them why this fone is doing it no one there could tell us either. So we left the fone on wth Sim in till Monday hoping that it Wil activate but no luck. So we went back to mtn with the fone and the power bank wanting to cancel everything. As nobody can help us. The fone is laying with the manager at the shop and we have no way of knowing what's going to happen next. This is the worst ever. No fone and a contract what we have to pay.