MTN

Dear MTN Support, I am writing to express my frustration regarding ongoing issues since my sim Swap with my mobile service. For some time now, I have been unable to receive calls from certain numbers, which has already caused significant inconvenience. Unfortunately, the situation has now worsened, as I am no longer receiving SMS messages either. This has impacted my ability to communicate effectively, including receiving important notifications and verification messages. I rely on my number for both personal and professional use, so this disruption is becoming increasingly problematic. I have tried basic troubleshooting on my side, but the issue persists. I kindly request that you investigate this matter urgently and provide a resolution as soon as possible.