1 reviews | Active since Jan 2016
MTN 30 gig data promo is ****
Two weeks ago I took out an additional contract with MTN for the reason being they give you: a 4G blackberry Samsung Tablet 30 gigs of data. Now in this two weeks, still no data had been received. <br> <br> This, after i have phoned 808, 011 912 300 and also ***. Every one gave me reference numbers and said please allow 2 - 3 days for it to show. Still nothing.<br> <br> One lady said to me that no, the shop was supposed to load it for me. Which they didn't. <br> <br> I did then contact the shop and requested it and so they said they will do so and apparently they did, Ref Nr:***. Still nothing! <br> <br> I did a follow up phone call this morning and they said to me there is a back log for this promo, they can't tell me when i will receive my data but they can assure me that i will get it soon, which is totally unacceptable as it is costing ME money to keep my emails and networking going. <br> <br> Can i have feedback on this asap?! <br> <br> More reference numbers: ***, ***, ***
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We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
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Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
