MTN

Good Afternoon

To Whom It May Concern

I would like to raise an ongoing concern I have with the complete lack of service I have received from MTN. As of month end April I had cancelled my contract and paid the necessary cancellation charges, however my account has subsequently been debited twice since. I have attempted to escalate this several times and asked to be reimbursed. I have received little to no communication from you and as a business that professes their customer-centric nature I am hugely annoyed. I'm not asking for you to make the earth spin in the opposite direction all i want is my money back and for the issue to be rectified. If I receive no response I will plaster your name across every possible social network and ensure that every person in my network and every person in their network knows just how useless your are. The knowledge of your incompetence will be, as you say, "Everywhere You Go!"